• Customer Relationship Management

    Project Description Customer Relationship Management (CRM) is a business process with outcomes that optimize customer satisfaction, revenue and profitability by organizing around customer segmentation, fostering customer satisfying behaviors and implementing […]

  • Corporate tax policy and incorporation in the EU

    Project Description In Europe, declining corporate tax rates have come along with rising tax-to-GDP ratios. This┬ápaper explores to what extent income shifting from the personal to the corporate tax base […]